Yes, every single item is fully authenticated and verified before being offered for sale. Authenticity is fundamental at SECONDÈ.

In the extremely unlikely event an item is proven inauthentic, we offer a full refund including return shipping.

All items are carefully inspected by experienced specialists using brand-specific authentication methods. Where appropriate, we also utilise trusted third-party authentication services to ensure complete confidence.

We stock a range of conditions, from brand new and unworn to gently loved. Each item is thoroughly inspected and condition is transparently described in the product listing, with clear photos highlighting any signs of wear.

Some pieces come with original boxes, dust bags, authenticity cards, or receipts, while others do not. Each listing clearly states exactly what is included.

Our pricing reflects current market value, rarity, condition, and demand. Prices are carefully considered to ensure fair and competitive value for our clients.

Yes, we offer secure payment options, and selected items may be eligible for payment plans (subject to approval).

No. Prices are fixed and non-negotiable, allowing us to offer transparent and consistent pricing to all clients.

Select items may be reserved for a short period with a deposit. Please contact us to check availability. 

Orders are typically dispatched within 1-3 business days. Once shipped you'll receive tracking information so you can follow your purchase every step of the way.

Yes, you can track your order using the tracking number provided following dispatch.

Yes, all orders are shipped in discreet, secure packaging to protect your privacy and the item.

At this time, we ship within the UK only. However, international shipping may be considered on a case-by-case basis. Please contact us prior to purchasing to discuss availability and arrangements.

SECONDÈ operates online, allowing us to serve clients nationwide while sourcing exceptional pieces from trusted locations.

Please refer to our Returns & Refunds policy for full details.

We aim to respond to all enquiries as promptly as possible, usually within 24-48 business hours.

Absolutely. We are more than happy to provide additional images or videos upon request to help you make an informed decision. For a more personalised experience, you can also book a virtual appointment to explore an item in detail, ask questions, and view its finer points up close.

Yes. We offer dedicated sourcing requests for specific pieces, styles or designers. Simply get in touch with details of what you're looking for.

Yes, we offer a personal sourcing service for specific items, colours, or rare pieces. Simply contact us with your request.

Yes, we selectively accept luxury items for resale. Please contact us via email or DM with clear photos, condition details, and proof of authenticity for review.

At this time, items are available exclusively online. Clients may request additional photos, detailed information, or videos, or book a virtual appointment to view items more thoroughly and ask any questions prior to purchasing. Please contact us to arrange.